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Support & Help

Posted: Fri Feb 24, 2017 7:42 pm
by Beaj
Our Moderators are all willing to help you out with any issues you may have here.
We'll do the very best we can so that everyone is comfortable using this board..

Re: Support & Help

Posted: Fri Mar 17, 2017 3:34 am
by Birthe
.
I seem to have problems sending a PM.
I used Compose Message, but it did not show up as sent in Sent Messages.

I noticed that both Inbox & Oubox also have New PM links.
I have tried all 3, and none of them seem to work for me. :(

Help!

Birthe

Re: Support & Help

Posted: Fri Mar 17, 2017 7:44 pm
by Birthe
Thanks Corey for helping me solve my problem!

Deleting all board cookies,
logging out - and then logging back in again worked!


So this is the procedure:

1. Compose message
2. Message goes into Outbox and stays there till read by receiver.
Till that happens the message can still be edited.
3. After the receiver has read the message it moves to the Sent messages

Birthe

Re: Support & Help

Posted: Mon Apr 24, 2017 3:32 am
by AnnieO
I was going to ask.
What is the value in deleting all board cookies?

Is it just a cleaning practise?

Thanks in advance

Re: Support & Help

Posted: Mon Apr 24, 2017 3:37 am
by Beaj
Your right ...it's just keeps everything up to date.. @};-

Re: Support & Help

Posted: Mon Apr 24, 2017 5:03 am
by AnnieO
Many thanks Bea :D

Re: Support & Help

Posted: Tue May 02, 2017 7:37 pm
by Lyudmila
Dear Team,
I have a question: how to delete the received, read and answered PMs in the inbox, please?

Thank you in advance

@};-

Re: Support & Help

Posted: Tue May 02, 2017 8:21 pm
by Dragonlair
Just mark them in the box to the right of each message and at the bottom, there's a drop-down menu with a delete option. Use the same technique for all 3 "boxes" in your PM area.

Re: Support & Help

Posted: Tue May 02, 2017 9:08 pm
by Lyudmila
Thank you! :-BD