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Support & Help

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Moderators: stitchcrazy, Beaj, Louison, Birthe

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Beaj
Moderator
Posts: 785
Joined: Fri Feb 17, 2017 4:50 am
Location: Saskatchewan, Canada

Support & Help

Postby Beaj » Fri Feb 24, 2017 7:42 pm

Our Moderators are all willing to help you out with any issues you may have here.
We'll do the very best we can so that everyone is comfortable using this board..
" A laugh is a smile that bursts"
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Birthe
Moderator
Posts: 629
Joined: Mon Feb 20, 2017 2:30 am
Location: Calgary AB - Canada

Re: Support & Help

Postby Birthe » Fri Mar 17, 2017 3:34 am

.
I seem to have problems sending a PM.
I used Compose Message, but it did not show up as sent in Sent Messages.

I noticed that both Inbox & Oubox also have New PM links.
I have tried all 3, and none of them seem to work for me. :(

Help!

Birthe
User avatar
Birthe
Moderator
Posts: 629
Joined: Mon Feb 20, 2017 2:30 am
Location: Calgary AB - Canada

Re: Support & Help

Postby Birthe » Fri Mar 17, 2017 7:44 pm

Thanks Corey for helping me solve my problem!

Deleting all board cookies,
logging out - and then logging back in again worked!


So this is the procedure:

1. Compose message
2. Message goes into Outbox and stays there till read by receiver.
Till that happens the message can still be edited.
3. After the receiver has read the message it moves to the Sent messages

Birthe
User avatar
AnnieO
Posts: 106
Joined: Sun Mar 12, 2017 4:30 am
Location: Australia

Re: Support & Help

Postby AnnieO » Mon Apr 24, 2017 3:32 am

I was going to ask.
What is the value in deleting all board cookies?

Is it just a cleaning practise?

Thanks in advance
User avatar
Beaj
Moderator
Posts: 785
Joined: Fri Feb 17, 2017 4:50 am
Location: Saskatchewan, Canada

Re: Support & Help

Postby Beaj » Mon Apr 24, 2017 3:37 am

Your right ...it's just keeps everything up to date.. @};-
" A laugh is a smile that bursts"
User avatar
AnnieO
Posts: 106
Joined: Sun Mar 12, 2017 4:30 am
Location: Australia

Re: Support & Help

Postby AnnieO » Mon Apr 24, 2017 5:03 am

Many thanks Bea :D
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Lyudmila
Posts: 258
Joined: Fri Mar 17, 2017 5:13 am

Re: Support & Help

Postby Lyudmila » Tue May 02, 2017 7:37 pm

Dear Team,
I have a question: how to delete the received, read and answered PMs in the inbox, please?

Thank you in advance

@};-
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Dragonlair
Posts: 70
Joined: Thu Mar 09, 2017 8:10 pm
Location: Indiana

Re: Support & Help

Postby Dragonlair » Tue May 02, 2017 8:21 pm

Just mark them in the box to the right of each message and at the bottom, there's a drop-down menu with a delete option. Use the same technique for all 3 "boxes" in your PM area.
There's no such thing as a stupid question!
Diane
User avatar
Lyudmila
Posts: 258
Joined: Fri Mar 17, 2017 5:13 am

Re: Support & Help

Postby Lyudmila » Tue May 02, 2017 9:08 pm

Thank you! :-BD

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